Shipping & Delivery
Effective Date: June 05, 2025
At Cherrysh, every gift is crafted with care, and we strive to ensure that your sustainable gifting experience is as delightful as the product itself. This Shipping and Delivery Policy outlines how and when your order will reach you.
1. Order Processing
- Processing Time: Orders are typically processed within3–5 business days from the date of confirmation.
- Custom & Bulk Orders: For personalized, handcrafted, or bulk corporate orders, processing may take 7–10 business days or longer depending on the complexity. You will be informed of the estimated dispatch time upon order confirmation.
- Order Confirmation: A confirmation email with your order details will be sent once your payment is successfully processed.
2. Shipping Methods & Charges
- Shipping Partners: We partner with reputed courier services to ensure safe and timely delivery.
- Shipping Charges: Shipping charges (if applicable) will be calculated and displayed at checkout based on your delivery location and order size.
- Free Shipping Offers: We may offer free shipping promotions from time to time, which will be clearly mentioned on the website.
3. Delivery Timelines
- Metro Cities: 3–5 business days after dispatch
- Tier 2 & Tier 3 Cities: 5–7 business days after dispatch
- Remote Locations: 7–10 business days or more
Please note that these are estimated timelines and may vary due to external factors such as weather conditions, courier delays, or festive season surges.
4. Tracking Your Order
Once your order is shipped, you will receive:
- A shipment confirmation email
- (Optional) A tracking ID and link to track your parcel in real time
If you face any issues with tracking, feel free to contact us at contact@cherrysh.in.
5. Delivery Attempts & Address Accuracy
- Delivery Attempts: Our courier partners will attempt delivery twice. If the package remains undelivered, it may be returned to us.
- Address Responsibility: Please ensure that the shipping address and contact number entered at checkout are accurate. Cherrysh is not responsible for failed deliveries due to incorrect or incomplete information.
6. Delays and Exceptions
While we aim for timely delivery, Cherrysh is not liable for delays caused by:
- Courier delays
- Natural disasters
- Political unrest or strikes
- Festivals or high-traffic seasons
We will, however, do our best to communicate and resolve such issues promptly.
7. International Shipping
At present, we do not offer international shipping. We are working on enabling this soon. Stay connected with us for updates!
8. Need Help?
If you have questions about your order, delivery timelines, or shipping issues, please contact:
Cherrysh
📧 Email: contact@cherrysh.in
📞 Phone: +91-7019156483
🌐 Website: www.cherrysh.in
Working Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST
We appreciate your support in choosing eco-conscious, responsible gifting with Cherrysh.
Together, we’re gifting with purpose.